Shipping
We organize shipments with selected couriers to deliver IT products across Italy and the main European countries, with tracking and dedicated support.
Standard Shipping Italy
Suitable for most orders, with estimated delivery throughout Italy.
Express Shipping Italy
Faster option, designed for urgent orders or tighter delivery times.
International Shipping
We ship to most EU countries. For other destinations, contact us for a quote.
How shipping works
From order preparation to tracking, we follow every step to provide a clear and reliable service.
Order received
We check availability, delivery details and the most suitable shipping method.
Preparation
Orders are generally processed within 1–2 business days for Italy and 2–4 business days for international shipping, unless otherwise indicated on the product page.
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Selected courier
The courier is selected based on the destination and the product type and weight.
Tracking
When your order is shipped, you will receive an email with the courier name and tracking code, if available.
Useful information
Some products may require dedicated handling depending on weight, size and availability.
Delivery times, availability and bulky products
We do our best to ship every order quickly and meet the indicated timeframes. However, delivery times are indicative and may vary due to product availability, couriers or logistical conditions.
- Limited availability For products with very low stock, we recommend contacting us before placing the order.
- Bulky products Servers, large format monitors, printers, plotters or workstations may require dedicated handling.
- Business customers For multiple-item orders, we can check the most suitable shipping solution.
- Schools and Public Administrations For deliveries to organizations, schools or Public Administrations, our team can provide dedicated support.
Frequently asked questions
Quick answers to the most common questions about shipping, couriers and tracking.
When is my order shipped?
Orders are generally processed within 1–2 business days, unless otherwise indicated on the product page or communicated by our team.
Can I choose the courier?
The courier is selected by ITPartners based on the destination, product type and selected shipping service.
Will I receive the tracking code?
Yes. When your order is shipped, you will receive an email with the courier name and tracking code, if available.
Are delivery times guaranteed?
The indicated delivery times are average estimates and are not guaranteed. We do our best to ship quickly and meet the indicated timeframes, except for variations due to product availability, couriers or logistical conditions.
Do you ship to businesses, schools and Public Administrations?
Yes. For multiple-item orders, urgent deliveries or special requirements, we recommend contacting us before placing the order.
How can I manage a return or replacement?
For information about returns, replacements and refunds, please refer to our Refund Policy.
Do you need shipping support?
For urgent deliveries, international shipping, business orders, multiple-item supplies or deliveries to schools and Public Administrations, please contact us before completing your order.